FACTS | WHAT DOES FVSBANK DO WITH YOUR PERSONAL INFORMATION? |
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Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
What? | The types of personal information we collect and share depend on the product or service you have with us. This information can include:
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How? | All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons FVSBank choose to share; and whether you can limit this sharing. |
Reasons we can share your personal information | Does FVSBank share? | Can you limit this sharing? |
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For our everyday business purposes-such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
For our marketing purposes-to offer our products and services to you | Yes | No |
For joint marketing with other financial companies | Yes | No |
For our affiliates' everyday business purposes-information about your transactions and experiences | No | We don't share |
For our affiliates' everyday business purposes-information about your creditworthiness | No | We don't share |
For nonaffiliates to market to you | No | We don't share |
Questions? | Call 800-242-7880 or contact us. |
Who we are | |
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Who is providing this notice? | FVSBank |
What we do | |
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How does FVSBank protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. |
How does FVSBank collect my personal information? |
We collect your personal information, for example, when you
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Why can't I limit all sharing? |
Federal law gives you the right to limit only
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Definitions | |
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Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies.
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Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies.
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Joint marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
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Other Important Information |
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Mobile Banking Application Users: If you use our mobile banking application on your mobile device, we may collect and process information about your actual location. We use this data to provide relevant messaging, even when the app is not open on your screen, to tailor our products and services for you, and to occasionally offer you promotions of interest. You can enable or disable access to this location information, at any time, through your device settings and permissions associated with our mobile banking app. Additionally, we store certain financial information in order to allow you to access or retrieve it, to initiate payments and transfers, to review statements, and to assist in financial management and budgeting. This financial information includes payment information, such as form of payment, debit and credit card numbers, and bank account numbers; credit information, such as credit score; and other financial information, such as salary, income, assets, debts, or any other financial information. ONLINE PRIVACY STATEMENT We recognize the importance of protecting the privacy of personally-identifying information that may be submitted to us when you visit our website. The information we receive depends on what you do when you visit our site. This is how we handle the information we learn about you from your visit to our website. If you visit our site to read or download information on our web pages such as press releases and checking and savings account information: We collect and store only the following information about you:
We use the information we collect to measure the number of visitors to the different pages and sections of our site, and to help us make our site more useful to visitors. If you visit our website to use interactive banking tools such as financial calculators and self-tests: You may be asked for personal information in order to complete the requested analysis or evaluation. This information is NOT retained. If you identify yourself by sending an e-mail or filling forms such as applications, check reorder forms, contact forms and guest registers: You may be asked for personally-identifying information in order to process your e-mail, form or application. This information may be retained by us and our business partners for processing and to facilitate decisions. Information you submit to us is treated no differently than any information you might provide in a written format such as a brochure application, reorder slip to order checks, or a letter. We want to be very clear. We protect and safeguard the privacy of users of our on-line services, just as we do throughout the rest of our business. We will use personal information to identify you, to communicate with you, and to help us answer your questions. We will NOT sell personally-identifying information to a third party for the purpose of solicitation or provide personal information to a third party for its own use. Sometimes we send our customers information about our products and services. If you do not wish to receive this information, or if you believe that your personal information is incorrect please contact us. We will investigate the situation and if appropriate update our records. Google Analytics and Advertising Remarketing and Behavioral Targeting Cookies and Tracking Technologies Opt Out of Google’s Use of Cookies or Device Identifiers If you have any questions that are not answered in this section, please contact us. SECURITY STATEMENT Our website brings together a combination of industry-approved security technologies to protect data for the bank and for you, our customer. It features a VeriSign-issued Digital ID for the bank’s Internet Service Provider hosting our website, Secure Sockets Layer (SSL) protocol for data encryption, and a router and firewall to regulate the inflow and outflow of server traffic. Secure Data Transfer Once a server session is established on an https secure page, the user and the server are in a secured environment. Because the server has been certified as a 128-bit secure server by VeriSign, data traveling between the user and the server is encrypted with Secure Sockets Layer (SSL) protocol. With SSL, data that travels between the bank and the customer is encrypted and can only be decrypted with the public and private key pair. In short, the bank’s server issues a public key to the end user’s browser and creates a temporary private key. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new end user makes a server session. Router and Firewall Secure forms must filter through a router and firewall before they are permitted to reach the server. A router, a piece of hardware, works in conjunction with the firewall, a piece of software, to block and direct traffic coming to the server. The configuration begins by disallowing ALL traffic and then opens holes only when necessary to process acceptable data requests, such as retrieving web pages or sending customer requests to the bank. Using the above technologies, your Internet loan application and check reorder transactions are secure. TO LIMIT OUR SHARING
FVSBank Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing. |